Stakeholder Engagement | Champion REIT

Stakeholder
Engagement

We proactively maintain effective communication with our stakeholders. The ongoing engagement enables us to review the effectiveness of our ESG strategies and identity high priority issues that stakeholders are mostly concerned about.

Proactive Communication

Communication and engagement with stakeholders are vital for enhancing the overall performance of our sustainability strategies

Internal Stakeholders

Senior management
Staff

External Stakeholders

Unitholders
Investors and analysts
Tenants
Suppliers and business partners
Media
Non-governmental organisations (NGOs)

Engagement Channels

Focus groups
Phone interviews
Online survey

Appreciation for Staff's Kindness

I’ve learnt that a dog was wandering around the premises of Langham Place, and was taken care tenderly by the security guards there. I was so impressed with the kindness of the staff towards animals that I would like to thank wholeheartedly the property management team of Langham Place.

– Our Shopper –

WELL Building – First Existing Building Scoring Platinum Rating in Hong Kong

Taking the lead in areas such as experience, process, technology and tenant satisfaction adds value to the industry and changes our norms for the better. It is brave and it enables us all to further develop our ideas and service.

– Michael Smith, Director - Head of Property Management CBRE –

Fruitful Internship Experience for University Students

I have had a truly rewarding internship with Champion REIT this summer. I have come out of the experience more prepared to fully pursue my career. Friendships throughout the office have supported me to do my best.

– Harvard University Intern –

Opportunities for Local High School Students to Gain a Taste of Business World

The internship provided me the opportunity to learn many things outside textbooks. I have learned more about the operations of the business world and the property industry. I am grateful for the chance to experience how business is run in a shopping mall.

– Local High School Student Intern –

Materiality Review

A majority of stakeholders perceived that the overall ESG performance of Champion REIT is in line with industry standards. The material matrix below sums up the findings of this stakeholder engagement exercise. Seven critical aspects were identified as high priority issues.